First of all, Now Jade has impressed us so much with this family friendly spot that we’re already planning our next trip here. We used to visit adults-only resorts exclusively but now that we’ve given Now Jade a try, we realize that there’s so much more out there for us to enjoy. The food was beyond excellent, the staff were unbelievably reliable, courteous and helpful and we were impressed with the beautiful rooms.
Located just west of Cancun, this resort is a short 30-35 minute drive to both Playa De Carmen and the Cancun airport. We were greeted warmly upon arrival and escorted to the preferred club lounge promptly. The Wi-Fi connection was perfect and allowed us to video chat with our families with no interruptions (we didn’t stay inside for long). There were yummy snacks and drinks available at all times in the lounge, including your choice of premium spirits.
The room, ahhhh the room, scary to say but I believe it was larger than our apartment, no joke. The wardrobe spanned the wall and we each had a side. The adjacent living room had a TV, couch, and tables with chairs to lounge on. The bathroom had a waterfall/rain shower,with beautiful tiles and double sinks. A separate room boasted a toilet, sink, and Bede. The balcony had a large Jacuzzi that sat in front of our bedroom window. It was hard not to spend a lot of time here as it was simply beyond all of our expectations. The only other room that came close was at Dreams Playa Mujeres.
We had trouble in opening our safe one day so I called the front desk and asked for assistance. Within 30 seconds I had realized my mistake and the safe was accessible again (I had overloaded it and just had to push on the door a bit to release it) however when I called back to cancel my request…someone was already at my door….seriously they took less than a minute to get there. My jaw dropped as I have never experienced such fast service and with a smile of course!
One of our favorite places to hang out, other than the beach, was the adults only pool which has countless cushioned cabana’s and chairs. They have several blue hammocks that you can lounge on and are super comfy. Both the pools also had built in lounge chairs which enable you to lie partially in the water, a great way to spend your time. The adults only pool also has a swim up bar, and the infinity side gives you an unobstructed view of the beach. The beach water was clear and there was no seaweed during our stay.
The activities and nightlife were awesome. The staff really goes out of their way to keep you entertained and they are genuinely interested in chatting with everyone. The activities were never-ending and included team games, snorkeling, kayaking, water aerobics, scuba diving…. I can’t even name them all because each day there was more and more. There was also an ice cream machine near the party pool. All you can eat soft serve? Yes please!!! Swirl was my favorite!
We were fortunate enough to visit four out of the eight restaurants on the property, namely Spice (Asian Cuisine), Capers (Italian Cuisine), Carnival (International Buffet), and the Coco Café (Premium coffee & deli snacks). When we visited spice we were able to not only enjoy the yummy food but enjoy the fantastic show that was put on for us by our chef! We absolutely featured this in our video as it was an unforgettable experience that happened within hours of arriving. When we visited Capers we were in awe of their menu and felt it reflected authentic Italian cuisine. We frequented Carnival, the buffet, because it’s simply the best we’ve experienced. So many options your head may explode (with caramel sauce, cheese, fruits, veggies and various desserts). And they will let you in even if it’s 10 minutes before closing (we are experienced fast eaters when needed). At each restaurant the service was divine, our glasses were never empty.
The entertainment at both daytime and nighttime was superb. The resort hires professionals and locals with class to perform for their guests. We were more than entertained by a ‘break dancing’ night as well as casino night. Their bars are everywhere and offer top-shelf spirits so take advantage. Also there are complimentary golf fees for those who are interested.
The wedding gazebos overlook the crystal-clear water and offer gorgeous views. After touring the wedding preparation site we enjoyed their indoor showcase, complete with sand and all! Their wedding planners were knowledgeable and showed us every option they offer. Any couple looking to have a classy, beautiful and memorable wedding doesn’t need to look any further than Now Jade.
Overall, Now Jade impressed us not just with their rooms, adults only area, bars, and food; their exceptional attention to detail and willingness to help any guest at any time makes this a very special place unlike any other. You should book with them now…..no seriously why haven’t you looked at flights yet?!?